Write to us
A question, a bug, an idea: contact@ioumi.fr. Paul, who builds ioumi, is the one who replies. Tell us which device you're on (iPhone, Android, browser): it saves time.
Manage or cancel your Premium subscription
- Taken out on iPhone or iPad: iPhone Settings, your name, Subscriptions, ioumi.
- Taken out on Android: Google Play, your profile, Payments and subscriptions, Subscriptions, ioumi.
- Taken out on ioumi.fr: in the app, Settings, “Manage or cancel my subscription”. If the button doesn't respond, write to us and we'll sort it out.
After you cancel, Premium stays active until the end of the period you've already paid for. The week, the shopping list, the pantry and the recipes stay free.
Get your data on another device
Log in with the same account: your week, your list, your pantry and your recipes sync across. Without an account, your data stays on the device where you entered it.
Delete your account
In the app, open your account then “Delete my account”, or write to contact@ioumi.fr from the account's email address. Deleting removes your data from our servers. If you have a subscription taken out on the App Store or Google Play, cancel it in the store first: deleting your account doesn't stop it.